Home » Programs » Medicaid Service Coordination » Frequently Asked Questions

Frequently Asked Questions

What is Medicaid Service Coordination?
Medicaid Service Coordination (MSC) is a Medicaid State Plan Service administered by the NYS Office for People with Developmental Disabilities (OPWDD). MSC assists people with developmental disabilities in gaining access to necessary services and supports to help them lead successful lives in the community according to their own needs and desires.
 
How Can Medicaid Service Coordination Help You?
Through MSC, a person with a developmental disability works in partnership with a qualified service coordinator to develop and maintain a personalized plan designed to meet his or her own needs and desires. The focus of MSC is on assisting people to achieve their unique goals such as having a home, a job, a circle of friends, enjoyable leisure activities, and obtaining various services and supports.
  
Who is Eligible to Receive MSC?
In order to receive MSC, a person must meet all of the following criteria:
  • A person must have a documented diagnosis of a developmental disability
  • A person must be enrolled in Medicaid
  • A person must demonstrate a need for ongoing and comprehensive, rather than incidental, service coordination
  • A person, or an individual authorized to give consent on behalf of the person, must choose to receive MSC
  • A person must not permanently live in an Intermediate Care Facility (ICF), Developmental Center (DC), Psychiatric Hospital, Small Residential Unit (SRU), Nursing Facility or Hospital, or any other Medicaid funded setting that provides service coordination
  • A person cannot be enrolled in any other comprehensive Medicaid long-term care service coordination program.